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Thursday, July 26, 2012

Windows Installer coordinator hangs

You might experience this when you install MSI packages on your RDS/Terminal and XenApp servers.

The installation will hang and display the message:

Please wait while the application is preparing for the first use


I have seen this with the following software packages:
  • Google Chrome (Enterprise)
  • IBM i Access

One way to avoid this issue is to create and set the following dword value to 0:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Terminal Services\TSAppSrv\TSMSI\Enable

During deployment with MDT 2012 or SCCM 2012 one way to do this is to add it in your task sequence:


You can find more information in this link


  1. Thank alot!! Works like a charm now!

  2. Excellent, solves the problem with MYOB 2014.2 on TS

  3. Thanks for that, I was having issues with Java.