Windows Installer coordinator hangs

Windows Installer coordinator hangs

You might experience this when you install MSI packages on your RDS/Terminal and XenApp servers.

The installation will hang and display the message:

Please wait while the application is preparing for the first use


I have seen this with the following software packages:

  • Google Chrome (Enterprise)
  • IBM i Access

One way to avoid this issue is to create and set the following dword value to 0:

HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindows NTTerminal ServicesTSAppSrvTSMSIEnable

During deployment with MDT 2012 or SCCM 2012 one way to do this is to add it in your task sequence:


You can find more information in this link

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Modern Workplace consultant and a Microsoft MVP in Enterprise Mobility.
Modern Workplace consultant and a Microsoft MVP in Windows and Devices for IT.

Infrastructure architect with focus on Modern Workplace and Microsoft 365 security.

Cloud & security specialist with focus on Microsoft backend products and cloud technologies.

Cloud & Security Specialist, with a passion for all things Cybersecurity

Cloud and infrastructure security specialist with background in networking.

Infrastructure architect with focus on design, implementation, migration and consolidation.

Infrastructure consultant with focus on cloud solutions in Office365 and Azure.

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