DirectAccess

DirectAccess Collect Logs button grayed out

You might find your self in a situation where you are unable to use the Collect Logs button on your Windows 8 client connecting with Direct Access. The most properly reason for this is that you have not entered a Helpdesk email address when configuring the DirectAccess Client Setup page.

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Modern Workplace consultant and a Microsoft MVP in Enterprise Mobility.
Modern Workplace consultant and a Microsoft MVP in Windows and Devices for IT.

Infrastructure architect with focus on Windows Client management & security.

Cloud & security specialist with focus on Microsoft backend products and cloud technologies.

Infrastructure architect with focus on design, implementation, migration and consolidation.

Infrastructure consultant with focus on cloud solutions in Office365 and Azure.

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