Intune error codes and solutions

Intune error codes and solutions

Are you managing Intune? Maybe you just started, or maybe you have been working with the product for a long time. Nevertheless, we all see stuff where we need to be able to find out what to do with it. In this blog post I will help you out with your error codes, what they mean and how to resolve them.

During the post there will be links to many external contributors, so please give them a huge kudos, for their extensive work.

Welcome!

Updated February 2nd 2024


MEM Sync related errors


Operating system
Windows 10 and later

Symptoms:
We’ve (I guess) all seen this?

When attempting to sync policies with Intune from settings it says:
Sync wasn’t fully successful because we weren’t able to verify your credentials. Select Sync to sign in and try again.

Event log says:

You could also leverage the Intune Debug Toolkit – see MDM eventlog monitor download it from here

If we look into the Azure sign-in logs we would see this message:


Operating system
Windows 10 and later

Symptoms:
While trying to sync the device it says: The sync could not be initiated (0x801901ad)


Windows Autopilot related errors

Operating system
Windows 10 and later

Operating system
Windows 10 and later

Operating system
Windows 10 and later

Operating system
Windows 10 and later

Operating system
Windows 10 and later

Tip to quickly see if your user are licensed:


Configuration Profiles related errors

Operating system
Windows 10 and later

Application related errors

Operating system
Windows 10 and later

Windows Update related errors

Operating system
Windows 10 and later

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Authors
Modern Workplace consultant and a Microsoft MVP in Enterprise Mobility.
Modern Workplace consultant and a Microsoft MVP in Windows and Devices for IT.

Infrastructure architect with focus on Modern Workplace and Microsoft 365 security.

Cloud & security specialist with focus on Microsoft backend products and cloud technologies.

Cloud & security specialist with focus on Microsoft 365.

Cloud & Security Specialist, with a passion for all things Cybersecurity

Cloud and infrastructure security specialist with background in networking.

Infrastructure architect with focus on design, implementation, migration and consolidation.

Infrastructure consultant with focus on cloud solutions in Office365 and Azure.

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